Hydra is best suited for facilities management, plant maintenance, or other single-location field service jobs.
If you aren’t familiar with how to use open source software or you have staff members that are only sort-of-good at coding, Hydra also offers customer support for a fee. ServiceTrade’s drag-and-drop geographic scheduling Pros/cons: You’re restricted to a single user and 20 jobs with ServiceTrade. If you’ve got a WordPress website, ServiceTrade offers a plugin, called Service Portal, where customers (and you) can make appointments, check on the status of upcoming appointments, and review past service. Type of software: Free for one user Features: ServiceTrade offers quoting, dispatching, scheduling and other common field service management software features. However, since ReachOut’s free version offers all the features of the paid version, this is a great option for small businesses or a bigger company looking to test out a software option before they invest.
ReachOut’s list of available jobs Pros/cons: The big con? If you have more than three people, you’ll have to invest in the paid version. Type of software: Free for up to three users Features: ReachOut offers basic field service management functions such as invoicing and estimates, dispatching, drag-and-drop scheduling, work order management, and location tracking.